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Return and Exchange Policy


Thanks for shopping at Kissis Closet.
If you are not entirely satisfied with your purchase, we're here to help.

Do you accept returns & Defective Items ?

You have [7] calendar days to return an item from the date you received it.

-Returns are provided for all items (except sales / promotion items,Lingeries and Accessories) 

-Returns only can be made one time per order no. 

-To be eligible for a return, your item must be paid in full price (non sale items), unused and in the same condition that you received it. Your item must be in the original packaging.

-Refund would only be done as store credit. Strictly no cash refund is allowed.

-Your item needs to have the receipt or proof of purchase.

Return Shipping Costs

Unsatisfactory Items (Examples: Item does not fit / Do not like the item / Quality not up to expectation ) , the return & exchange or initial shipping costs will be borne by Buyer. 

- Defective Items (Examples: Incorrect Item / Item big stained ), the return & exchange shipping costs will be borne by Kissis. 

**Initial Shipping costs of RM5 (RM8 for East Malaysia) will be charged for each return item of free shipping had been provided for the order. For example, if the returned item costs RM55 you will receive a store credit of RM50.

Contact Us
If you have any questions on how to return your item to us, contact us.