1) Backorders are opened for sold out items and are usually available during the stipulated timeframe only.
2) ETA means ‘Estimated Time of Arrival’. There will be an estimated stock arrival date for all backorder items. We will mail out your order as soon as the backorder items reach us. If the exact stock arrival date is later than the date that we have estimated, we will inform via SMS. We apologize that there may be delays for the backorder items due to unforeseen circumstances during the shipping process.
You can also check all of our backorder status Here.
3) No refunds/store credits will be issued once payment for the backorder has been made, regardless of reason.
4) Orders will be sent in one go if an instock item is carted out together with a backorder item. No separation of orders will be allowed for backorder items & instock items. Items will be shipped out according to the arrival dates.